Carousel Casino

Carousel Casino Review

Carousel Casino is an online gambling platform that operates under the supervision of the Belgium Gambling Commission. The site is owned by a Belgium-based operator, Pac Man NV, which holds B+ type of licence and manages a land-based casino under the same name.

The site can be loaded in two languages (French and Dutch) – and only the players from Belgium will be allowed to register, as confirmed by the casino support team. Launched in 2012, Carousel has so far managed to form a membership base of over 100,000 players, which, considering the territorial restrictions, is quite impressive.

Software & Games

Games at Carousel casino are divided into 7 categories, two of which are reserved for the most popular and recently releases:

• Top Games
• New Games
• Dice Games
• Dice Slots
• Roulette
• Card Games
• Jackpot Games

The software is supplied by a number of developers, and the casino visitors will be able to filter the offer according to the suppliers: Gaming1, AirDice, EGT, Ribalix, Betsoft, eGaming, HPG, NextGen, and Beefee. The games are available in demo-play which means that the casino visitors will be able to play for free even before registering an account and submitting a deposit. The selection of games in the land-based Carousel hall can be found at the bottom of the casino page, under Land-based casino games and Arcades sections.

Slots

Apart from being able to filter the games by the provider, the players will also be able to select a slot according to the betting range, since the min/max bets are displayed under the thumbnail image for each of the releases. Dragon Drop (€0.01- €5.00), Emperor’s Garden (0.01- €1.25), and Mad Mad Monkey (€0.01- €2.00) by NextGen are among the most affordable slots, while Merlin’s Magic Respins (€0.50 – €87.50) and Foxin’ Wins (€0.25- €100) will be particularly appealing to those who prefer higher bets.
Jackpot Games

Slot games with progressive jackpot are stored in this category, and, traditionally, the minimum bet for the variants in this section is slightly higher. No €0.01 bets can be found in this group, but the limits are still reasonable – between €0.10 and €40. Extra Joker, 100 Super Dice, and 100 Super Dice are among the most popular releases.

Casino Games

Table games are classified as Roulette and Card Games. The first section contains 9 variants, including a Live Auto Roulette table by Ezugi. Blackjack and Video Poker variants comprise the Card Games category, which offers different versions of MultiHand Blackjack, Joker Poker, Jacks or Better, Tens or Better, etc.

Dice Games

Multiplier Dice, Mystery Rush, Take It or Not, Mega Wheels, Hi Lo Dice, and Money Wheel are some of the dice games variations featured in this casino section. AirDice supplies most of the editions in this category, with a few exceptions provided by Gamign1.

Banking

Carousel casino accepts electronic payments via Dexia Direct, ING Home Pay, KBC online, MasterCard vi Hipay, Visa via Hipay, Cashlib, Paysafecard, Docdata, and Bancontact.

The withdrawals are processed within 48 hours – the procedure will start a day after the request is submitted, which means that you will have plenty of time to cancel the withdrawal. Once approved, the payout will settle in up to 72 hours, depending on the selected payment method. In total, the entire process lasts between 3 to 7 days. Casino members cannot submit new deposits for as long as their withdrawal is pending approval. A way around it would be to recall the payout (Cash Holder > Deposit Overview page), fund your cashier, and then re-submit the payout request. The details about purchasing Cashlib prepaid card are offered on the FAQ page.

Support

Carousel casino members can seek assistance via Live Chat (from 10 am to 7 am), email ([email protected]), or by submitting an inquiry through an online contact form (from 8 am to 3 am). The response time is determined by the communication channel – 5 minutes for Live Chat users, 15 minutes for the online form, or up to 12 hours for email inquiries. The most common issues are already addressed on the Frequently Asked Questions page or the Help section, which contains information regarding banking issues and bonuses. Alternatively, you can interact with the casino staff through social media – Facebook, YouTube, or Twitter (direct links are available on the site).

Frequently asked questions about Carousel Casino