The X Factor Games Casino
Bonuses for The X Factor Games Casino
The X Factor Games Casino offers 100% up to 50£ in bonus, 1st deposit bonus
Bonus type: Welcome bonus
How to claim your The X Factor Games Casino bonuses:
- Sign up with The X Factor Games Casino
- Click Accept.
- Make your deposit at The X Factor Games Casino (For bonuses marked “No deposit” you do not need to make a deposit)
- The X Factor Games Casino will then reward you with a bonus (Welcome Bonus is for new players only).
The terms and conditions of the bonuses vary between different casinos and might also change over time and between different countries, so it is important to compare the different offers and read the T&C for The X Factor Games Casino before signing up.
You are only allowed to participate if you are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the company wishes to draw your attention to the fact that underage gambling is an offence.
The X Factor Games Casino
The X Factor Games is an online casino that operates under the same logo as the popular British reality show. The site was launched in 2018 by Bear Group Ltd, a subsidiary of Gaming Realms PLC.
The operator provides gaming services under the UK Gambling Commission licence and Alderney Gambling Control Commission, managing multiple gaming sites (on top of The X Factor Games), including Deal or No Deal Casino, Planet Millions, Slingo, and Jackpot Happy. Although relatively new, The X Factor casino has a decent reputation and the new account holders will be welcomed with 100% match on the first deposit and free spins on the second.
Software & Games
The offer at The X Factor Games casino is distributed across 6 different categories – Slingo Originals, Slots, Instant Win, Casino, Live Casino, and Jackpots. There is an extra section titled “Keep it Fun” where the members will be able to find advice about responsible gambling. The games can be further sorted alphabetically or according to the popularity, but not filtered by the developer.
There is, however, an info sheet attached to each of the releases, with the name of the gaming provider, a detailed description of the game, bonus features, RTP, and rules. As a Bear Group Ltd operated casino, The X Factor Games offers games by Microgaming, NetEnt, Stormcraft, Blueprint Gaming, IGT, and Barcrest (among other operators).
Most of the games offered on The X Factor Games casino can be found under this category (close to 500), which is why some players may find the lack of advanced search filters inconvenient. Recently played games will, however, be preserved under the dedicated category but otherwise, the members will not be able to specify the search parameters or focus on a particular type of games. Legacy of Ra, Starburst, Narcos, Fluffy Favourites, Champions of Rome, and Wild Worlds are only some of the games found under the “Popular” category.
There are only 13 progressive jackpot slots in this section, including Mega Moolah, Slingo X Factor, Mega Jackpots Cleopatra, and Ozwin’s Jackpots. Compared to some casinos that offer an average of 30 to 50 progressive games, this seems pretty modest.
The selection of casino games in The X Factor Games casino is quite limited, and the registered members will be able to play a total of 20 RNG blackjack, roulette, poker, and baccarat variants. The releases in this category are supplied by Eyecon, Felt Gaming, IGT, Slingo Originals, and NetEnt.
The live casino lobby is powered by Evolution Gaming, and available to the registered members only. Once inside the lobby, the players will gain full access to the live tables (streamed from the provider’s studios and land-based Grand Casino in Bucharest) some of which are filterable by the table limits.
The X Factor Games accepts Visa, MasterCard, Maestro, and Pay by Mobile payment methods. If the cashier is funded via a mobile operator, the maximum amount that the players can deposit is £30 per day, unless the operators apply their own limits.
The minimum withdrawal is £10, although lower amounts can be released if approved by the casino. The casino reserves the right to charge a £1 fee on all payouts that are under the pre-determined minimum. Withdrawals are not limited, and the pending time is between 24 and 48 hours. This implies that even the progressive jackpot winnings will be released as lump sums, after, of course, the proper verification protocols are completed. The dormancy policy is not as gracious – if the members do not respond to the casino representatives 30 days after being contacted, the account will be closed, and the entire balance voided.
The casino support team can be contacted via email ([email protected]) or live chat. The operator also runs two social media pages – Facebook and Twitter – but, so far, the posts have not been regular.
Complaints should be submitted to customer service representatives or emailed to [email protected] if related to the Bear Group. If the issue is not resolved satisfactorily, a senior manager will carry out another investigation and provide an alternative solution. Disputes are resolved through Independent Betting Adjudication Service (IBAS), the casino’s ADR body.