Make your deposit at The Pools (For bonuses marked "No deposit" you do not need to a make a deposit)
The Pools will then reward you with a bonus (Welcome Bonus is for new players only).
The terms and conditions of the bonuses vary between different casinos and might also change over time and between different countries, so it is important to compare the different offers and read the T&Cs before signing up.
You are only allowed to participate if you are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the company wishes to draw your attention to the fact that underage gambling is an offence.
Slots, Video poker, Blackjack, Roulette, Betting, Baccarat, Jackpot games, Live games
Game Providers:
NetEnt, Microgaming, Playtech, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Thunderkick, Big Time Gaming, Scientific Games, WMS, Nextgen Gaming, ELK Studios, Bally, Barcrest, Habanero, Lightning Box, 1X2 Gaming, Iron Dog Studio, Realistic games, High 5 Games, SG Interactive, Golden Rock Studios, Inspired Gaming, Sling Shots Studios, Live 5 Gaming, ALL41 STUDIOS, Eurostar Studios, Slingo, Shuffle Master, Kiron Interactive, Gameburger Studios, BB Games, AGS, Crazy Tooth Studio, Fortune Factory, Lucksome, Triple Edge Studios, Skywind Group, Just For The Win -JFTW, Hacksaw Gaming, Neon Valley Studios, Stormcraft Studios, Red7, Foxium
Language:
English
Restricted Countries:
United States of America, the Netherlands, Australia, Turkey, Nigeria, Norway, Portugal, Hong Kong, France, Israel, Austria, Belgium, Japan, Serbia, Switzerland, UAE, Canada, Cyprus, China
Welcome to The Pools, the ultimate destination for online gaming enthusiasts seeking an unforgettable experience! As a new casino that has taken the industry by storm, The Pools offers an extensive collection of over 900 games, guaranteeing endless entertainment for players of all preferences and skill levels.
With a dazzling lineup of game studios, including industry giants like NetEnt, Microgaming, and Playtech, The Pools ensures a top-notch gaming experience with stunning graphics, immersive gameplay, and innovative features. Whether you’re a fan of slots, video poker, blackjack, roulette, or live games, this casino has you covered with a diverse range of options.
Honesty
The Pools casino demonstrates a strong commitment to fairness and transparency, ensuring a trustworthy gaming experience for its players. The casino utilizes Random Number Generators (RNGs) to ensure that game outcomes are completely random and unbiased. This ensures that all players have an equal chance of winning, without any manipulation or unfair advantage.
Furthermore, The Pools maintains transparency in its terms and conditions, providing clear and easily accessible information to players. By doing so, the casino promotes a transparent and honest relationship with its users, ensuring that they are well-informed about their rights and responsibilities while playing on the platform.
In terms of responsible gambling practices, The Pools emphasizes the importance of player safety and offers resources to promote responsible gambling. The casino encourages players to set deposit limits, take breaks, and seek assistance if gambling becomes a problem. This demonstrates their commitment to providing a safe and responsible gaming environment.
The Pools holds a license from the UK Gambling Commission, one of the most reputable and strict regulatory bodies in the industry. This certification affirms the casino’s commitment to honesty and integrity, as the UK Gambling Commission sets high standards for fair and responsible gambling practices.
Overall, The Pools earns high marks for its fairness in games, transparency in terms and conditions, and adherence to responsible gambling practices. With its recognized certifications and affiliations, players can trust the casino to provide a trustworthy and reliable gaming experience.
Entertainment
In this section of the review, we will delve into the entertainment aspects of The Pools online casino, including the game selection, user experience, and special features.
Game Selection
The Pools Casino offers a diverse range of games, catering to various preferences of casino enthusiasts. Players can enjoy a vast selection of slots, including popular titles from leading game providers like NetEnt, Microgaming, Playtech, Blueprint Gaming, and Evolution Gaming. For those who prefer table games, the casino offers options such as blackjack, roulette, baccarat, and video poker. Additionally, there are jackpot games available for those seeking the thrill of chasing big wins. Live games are also offered, providing an immersive casino experience with live dealers.
User Experience
The Pools Casino provides a user-friendly website design that ensures a seamless and enjoyable gaming experience. The website is designed to be visually appealing with its sleek and modern layout. It is also mobile-friendly, allowing players to access their favorite games on the go. The ease of navigation enhances the overall user experience, making it convenient for players to find their preferred games and explore new ones. The website is available in English, ensuring accessibility for a wide range of players.
Special Features
The Pools Casino stands out with its impressive collection of game providers, offering a diverse range of games and ensuring high-quality entertainment. The inclusion of reputable providers like NetEnt, Microgaming, and Evolution Gaming ensures that players can expect top-notch graphics, immersive gameplay, and exciting features. The casino also offers unique and innovative games from various studios, including Pragmatic Play, Thunderkick, Big Time Gaming, and many more. This variety of game providers and studios adds a touch of excitement and exclusivity to the gaming experience at The Pools.
Licensing
In this section of the review, we will delve into the licensing, regulatory compliance, and security measures of The Pools casino.
Regulatory Compliance
The Pools casino is licensed and regulated by the UK Gambling Commission. This license ensures that the casino operates in compliance with strict standards set by the governing body. The UK Gambling Commission is known for its rigorous regulations and oversight, offering players a high level of legal protection and ensuring fairness in gameplay. By holding this license, The Pools demonstrates its commitment to providing a safe and secure gambling environment for players.
Security Measures
The Pools casino utilizes advanced security measures to protect the personal and financial information of its players. The site employs SSL encryption technology, which safeguards data transmission and guarantees the confidentiality of sensitive information. Additionally, The Pools adheres to industry-standard security protocols, including firewalls, to prevent unauthorized access to player accounts. These measures, combined with the casino’s commitment to privacy and data protection, ensure that players can enjoy their gaming experience with peace of mind.
Payments
Deposit and Withdrawal Options
The Pools casino offers a variety of deposit and withdrawal options to cater to the needs of its players. For deposits, players can use cards and bank transfer methods. When it comes to withdrawals, the casino also supports cards and bank transfers.
Processing Times
At The Pools, the processing times for both deposits and withdrawals are typically 2-5 days. This means that players may need to wait for a few days before their funds are available in their casino account or personal bank account. It’s important to keep this in mind when planning your gaming activities.
Currency Support
The Pools primarily accepts GBP as the main currency for transactions. This ensures that players from the United Kingdom can easily manage their funds without worrying about currency conversion fees. Unfortunately, the casino does not currently support any cryptocurrencies for deposits or withdrawals.
Customer support
The customer support at The Pools Casino is readily available to assist players with any inquiries or issues they may encounter. The casino offers multiple support channels to cater to the diverse needs of its players.
One of the main support options is the live chat feature, which allows players to engage in real-time conversations with a support representative. This instant messaging service ensures quick responses and efficient resolution of concerns. The live chat support is available 24/7, ensuring round-the-clock assistance for players regardless of their time zone.
In addition to live chat, The Pools Casino also provides email support as another means of reaching out for assistance. Players can send their queries or concerns to the designated support email address ([email protected]). While email support may not offer immediate responses like live chat, the casino strives to address emails promptly and provide comprehensive solutions.
Unfortunately, The Pools Casino does not currently offer phone support as a contact option for their customers. However, the live chat and email support channels are generally sufficient for most players’ needs.
To further assist players, The Pools Casino provides a comprehensive Frequently Asked Questions (FAQ) section on their website. This resourceful section covers various topics, including account registration, deposits and withdrawals, game rules, and technical issues. The FAQ section is easily accessible and organized, making it a valuable self-help resource for players seeking quick answers or solutions.
The responsiveness and professionalism of the support team at The Pools Casino are commendable. The live chat support agents are prompt in their replies, ensuring minimal waiting times for players. They display a high level of expertise and knowledge, addressing queries accurately and providing relevant information. Furthermore, the email support team is diligent in handling inquiries, ensuring timely and satisfactory responses.
Overall, The Pools Casino offers a reliable and user-focused customer support service. The availability of live chat, email support, and a comprehensive FAQ section demonstrates their commitment to assisting players promptly and effectively.
Pros and cons
Pros:
1. Extensive game variety: With over 900 games from top-notch game studios like NetEnt, Microgaming, and Playtech, The Pools offers a wide selection of slots, video poker, blackjack, roulette, betting, baccarat, jackpot games, and live games. Casino enthusiasts will have plenty of options to choose from.
2. Mobile-friendly platform: The Pools is fully optimized for mobile devices, allowing players to enjoy their favorite casino games on the go. The mobile-friendly platform ensures a seamless and convenient gaming experience for users who prefer playing on their smartphones or tablets.
3. Live chat support: The Pools provides live chat support, allowing users to get instant assistance whenever they have any queries or concerns. This feature enhances the overall user experience by providing quick and efficient customer support.
Cons:
1. Limited payment options: The Pools only offers deposit and withdrawal options through cards and bank transfers. This limitation may inconvenience players who prefer alternative payment methods such as e-wallets or cryptocurrency.
2. Country restrictions: The casino restricts players from several countries, including the United States, the Netherlands, Australia, Turkey, and more. This may disappoint potential players from these regions who are unable to access The Pools and enjoy its offerings.
3. Withdrawal processing time: The withdrawal process at The Pools can take up to 2-5 days for both bank transfers and credit cards. This longer processing time may be seen as a drawback for players looking for quicker withdrawal transactions.
4. Limited language options: The Pools only offers its services in English, which may limit accessibility for players who prefer other languages. Expanding language options would enhance the user experience for a more diverse audience.
HELP review score
H: Honesty
Key Facts:
– The Pools utilizes Random Number Generators (RNGs) to ensure fair and unbiased game outcomes.
– The casino maintains transparency in its terms and conditions, providing clear and easily accessible information to players.
– The Pools emphasizes responsible gambling practices and offers resources for player safety.
– The casino holds a license from the UK Gambling Commission, a reputable and strict regulatory body.
Help score: 9.5
E: Entertainment
– Diverse range of games including slots, table games, jackpot games, and live games
– Popular titles from leading game providers like NetEnt, Microgaming, Playtech, Blueprint Gaming, and Evolution Gaming
– User-friendly website design with sleek and modern layout
– Mobile-friendly for gaming on the go
– Easy navigation for finding preferred games
– Available in English for accessibility
– Impressive collection of game providers including reputable names like NetEnt, Microgaming, and Evolution Gaming
– Unique and innovative games from various studios like Pragmatic Play, Thunderkick, and Big Time Gaming
Help score: 9
L: Licensing
– The Pools casino is licensed and regulated by the UK Gambling Commission.
– The UK Gambling Commission ensures compliance with strict standards and offers legal protection to players.
– The Pools demonstrates its commitment to a safe and secure gambling environment.
Help score: 9
P: Payments
– The Pools casino offers a variety of deposit and withdrawal options, including cards and bank transfer methods.
– Processing times for both deposits and withdrawals are typically 2-5 days.
– The main currency supported by The Pools is GBP.
– The casino does not currently support any cryptocurrencies for deposits or withdrawals.
Help score: 8
Conclusion and HELP Score
Conclusion:
In conclusion, The Pools is a reliable and user-focused online casino that prioritizes player safety and responsible gambling practices. With a diverse range of games from leading providers such as NetEnt, Microgaming, and Evolution Gaming, players can enjoy a thrilling gaming experience. The casino’s user-friendly website design and mobile compatibility make it convenient for both casual gamblers and tech-savvy users to access their favorite games on the go. Additionally, The Pools holds a license from the reputable UK Gambling Commission, ensuring compliance with strict standards and offering legal protection to players.
Total HELP Score: 35.5/40
The casino has received a total HELP score of 35.5 out of a possible 40, demonstrating its commitment to resourcefulness, reliability, user-focus, and expertise. With its emphasis on trust, user experience, and insights, The Pools maximizes playtime while minimizing financial risk for casino enthusiasts, bonus hunters, risk-averse gamers, casual gamblers, and tech-savvy users.
Frequently asked questions about The Pools
Who owns The Pools?
The Football Pools Limited owns The Pools.
How many slots and games does The Pools have?
The Pools has over 900+ games.
What are The Pools sister sites?
The Pools has no sister sites
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